Photo: Student Financial Services

Student Financial Services

Student Financial Services Video Series

Watch these videos for an overview of Student Financial Services topics.  

  1. Student Financial Services Overview
  2. Student Financial Services Center on EagleNet
  3. Making a Payment
  4. Payment Plans
  5. Refunds
  6. FERPA
  7. Bookstore Vouchers
  8. 1098t Tuition Statement

For questions following the videos, please contact SFS:  StudentAccounts@jbu.edu,  (479) 524-7398, Office #34 Chapman Administration.

Student Financial Services Center

Review your financial account through EagleNet Student Financial Services where all account transactions and anticipated financial aid are listed in detail. Self-enroll in your term payment plan and setup automatic payments. Review your account regularly. Paper statements will not be mailed. Contact the Billing & Collections Specialist at StudentAccounts@jbu.edu with any questions or concerns. See the Student Financial Services Center video for more information.

Payments

Student Account Payments by card or e-check may be made on EagleNet Student Financial Services Center.  Traditional paper checks or money orders may be mailed to the University Cashier, John Brown University, 2000 West University, Siloam Springs AR 72761. Paper checks and cash are accepted at the Cashier's Office in Chapman Administration. See the Making A Payment video for more information.

Pay on Account Options

Review your student financial account on EagleNet Student Financial Services for these options:

  1. PAY IN FULL Pay your anticipated account balance in full (balance less pending financial aid) five days prior to the start of the term
  2. PAYMENT PLAN  Self-enroll in a Payment Plan within the 2 weeks prior to the start of your term. Payment Plan payments are due on the 5th of each month to pay in full by the last month in your term. A $5 enrollment fee applies. If you opt for automatic payments, the enrollment fee will be waived. Payment plan balances will accrue interest at 5% annual percentage rate. Certain non-traditional terms are not eligible for payment plans. See the Payment Plans video for more information.

Refunds of Credit Balances

If you expect a refund, complete the e-Check Banking Info link on EagleNet Enterprise Services Student Account. Refunds are paid by e-check to your bank account. Confirmation of e-check payment will be emailed immediately to you when the electronic payment is sent to the designated bank. See the Refunds video for more information.

FERPA

Complete the FERPA Third Party Release if you authorize the Student Accounts staff to discuss your student financial account details with your parent or other third party. Submit the completed release form to your Student Accounts Representative. see the FERPA video for more information.

FERPA Third Party Release

FERPA Parent's Certification of Dependency

Student Health Insurance

Undergraduate Students enrolled 9 hours or more - You should waive student health insurance in Preregistration if you do not want student health insurance from Academic HealthPlans. If you do not waive student health insurance, your student account will be billed the non-refundable fee for the insurance. Degree Completion students, Graduate students, and dependents of students may be eligible to enroll in student health insurance provided by Academic HealthPlans. See Academic HealthPlans for more information.

Refunds of Tuition and Fees

Traditional Undergraduate

Degree Completion

Graduate

Room and Board Plans

15-16 Undergraduate Meal Plans

 

Questions?

 Email:

StudentAccounts@jbu.edu

 

Phone:

479.524.7398

 

In Person:    

Office 34 in Chapman Administration